answers

Yes it is managed by Liquix a reliable reload and payment facilitator.

Liquix provides an innovative range of products and services that enable consumers mainly in Europe to undertake safe and secure electronic financial transactions.

The benefits of the topeez service are:

1. The service is 24/7 available from anywhere in the world (even when you are on vacation)
2. The payment service is safe and secure
3.Ease of use
4. Direct reload, either via automatic procedure of by redeeming your voucher pin
5. You can also reload the mobile prepay balances of your friends and family by providing the necessary requested information

Yes, however slight delays may occur from time to time, and the system might be not available due to a technical reason at which point it would not be able to perform any action on the system.

For some operators we have the possibility to reload your prepay balance automatically, and for others we will reload the balance by providing you with a pin code that need to be redeemed by the respective operator.

It depends on the mobile operator each operator sets different valid reload amounts

Yes you always will receive a message online to say whether the transaction was successful or not. In case of a successful transaction you will receive a confirmation screen.

Your bank or credit card account will show "Liquix" as the merchant description of these transactions.

 
 

In case of an automatic reload process you will receive a text message with your new balance, and upon redeeming a voucher pin, your operator will confirm the action during the process.

We will never use your personal data for anything other than processing your top-up transactions. Topeez will never share your personal details with an unrelated third party, and only use your data for marketing purposes on your approval.  For more information see our privacy policy.

If you belief and have the proof of a double payment please contact support@topeez.com

If you did not received a e-mail with the reload code please contact support@topeez.com

Because of security concerns we only support credit cards that was issued within the countries listed below:
Belgium, France, Germany, Ireland, Italy, Luxembourgh, Netherlands, Poland, Switzerland and Turkey.

If the number to reload does not work contact your provider.

Please contact your provider

Please contact your provider

Please contact your provider

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